The Importance of Connectivity and Security in Telecommuting

Document created by 1050210 on Nov 13, 2014
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Published Date: 07/14/2014


Reneé Watkins

By Reneé Watkins


Staples recently conducted its 3rd annual survey of employees regarding their thoughts on telecommuting, its importance as a benefit and how employers incorporate policy with perk.


Seventy-one percent of those surveyed indicated the option to work from home was a very important benefit, and 10 percent said they would be willing to consider a reduction in pay to keep telecommuting.


The biggest issue surrounding telecommuting appears to be centered around the education of employees regarding information security measures. Many companies have a policy of BYOD (Bring Your Own Device), whereby employees use their own iPad, iPhone, laptop or home computer to access corporate technical assets such as email, servers and other potentially sensitive information.


Survey results show:


  • 75% of telecommuting employees have not been trained on security best practices
  • 64% have a poor internet connection when working from home
  • 58% report multiple connectivity problems each month relating to telecommuting
  • 90% of employers do not provide furniture necessary to outfit an “at home” office


Experts recommend:


  • Telecommuting technology should be in place to provide easy, secure access to email, documents, instant messaging and video conferencing so that teams can easily collaborate on projects.
  • Security measures such as data encryption should be taken to protect transmitted data even if intercepted by someone outside the organization.
  • Employees should be trained on data security measures that should be mandated as part of any telecommuting policy where non-corporate-owned devices are concerned.


Telecommuting is an attractive benefit for many of today’s candidates, and a useful retention tool for existing employees. However, there has to be a dedicated responsibility on both the employer and the employee if it is going to be productive for all concerned.