Good employees can leave a company for a variety of reasons. Sometimes it has to do with the company direction or perhaps for a better opportunity. However, it can also be the result of a lack of trust in their current manager. Survey after survey has found that the number one reason good employees leave companies has to do with their boss. If an employee does not feel they can trust the one person in the organization driving their opportunities for advancement and training, they will seek a place where they can receive that level of trust.
There is no way to force an employee to trust you as a manager. All you can do is demonstrate that you can be trusted and leave it up to them to make up their own mind. Here are a few things you can do to encourage that kind of trust:
Do not keep your employees in the dark about things happening within the group or within the company. Naturally, there are certain pieces of information you are not at liberty to disclose. However, anything you can share with the group will be viewed as trusting your employees with information. This type of trust is usually reciprocated. Also, keeping your employees informed will serve to quiet the workplace rumor mill.
A good leader is exactly that -- a good leader. Employees are more likely to put their trust in a manger that guides them than in one who only commands them. If you are a leader, chances are you have been in the same position your employees are in now. Someone once guided you along the way to become the leader you are. Remember that when managing your employees and inspiring them to follow your lead.
No one likes to admit when they make a mistake. Employees respect and trust a manager that admits their own mistakes and takes responsibility rather than “passes the buck” and blames setbacks on a peer or other team member. Admitting mistakes builds credibility with your employees.
Positive Attitude -
Keep any negative comments to yourself -- especially where other employees are concerned. If an employee overhears you speaking negatively about another team member, they will assume you would speak negatively about them behind their back as well. Such activity destroys trust. Everyone has negative thoughts from time to time. However, as a manger, you must understand how important a positive outlook is to the entire firm and how that positive outlook can spread throughout the workplace.