New CAI Training Toolkit Now Available for Members

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colleen for news.jpgHave you been charged with developing a training and development initiative for your organization? Or, do you currently have a training program in place that seems hit or miss at best? Research tells us companies that consistently invest in training see higher results in productivity, profitability and customer satisfaction. Countless studies show that training will prepare future leaders, raise performance standards and improve employee retention and morale. But, how do you build training programs that produce these results?


Our newly designed CAI Training Toolkit is a comprehensive resource created to support you in maximizing the benefits of your training investment. It contains a seven step process for how to develop an exceptional training program for your workplace and is packed with tools and references to use along the way.


Developing an exceptional training program begins with gaining organizational support, moves through assessing training needs and creating a training plan to meet those needs, to implementing and evaluating the training. An exceptional training program doesn’t stop there, but continues with the employee’s return to the workplace and the successful transfer of learning back on the job. Finally, the new skills and knowledge are built into ongoing employee development plans.

7 Step Training Cycle3.jpg


In our Training Toolkit you will find a one-page summary describing each of the steps above and then for each step there are multiple tools for you to take and use such as:

  • Training Needs Assessment
  • Training Plan Template
  • Pre-Training Conversation Manager’s Guide
  • Post-Training Conversation Manger’s Guide
  • Individual Development Plan Template


Plus for your convenience, each step provides References such as:

  • Gaining Buy-In
  • Conducting a Training Needs Assessment
  • Making Training Stick
  • Ideas for Developmental Opportunities


In today’s changing workplace, every organization, no matter what size or what industry, has an opportunity to utilize the development of employees as a significant strategic advantage to impact performance, productivity and results. We hope that you find our newly created Training Toolkit a valuable resource to assist you and your organization in getting the most out of your training plans.

For more information, please contact Colleen Cunningham,Vice President of Learning Services, at or 919.713.5271. We welcome the opportunity to answer your questions or to assist with your next training and development plan.

Click here to visit the training toolkit.